Real-time Logistics Tracking Dashboard

Operations team lacked real-time visibility into driver locations, causing customer escalations and manual tracking calls.

Built a WebSocket-powered dashboard with Mapbox integration, driver mobile app sync, and automated ETA prediction.

Next.js dashboard, Socket.io server, PostgreSQL with geospatial indexing, PostGIS for route calculations.

Handling 500+ concurrent WebSocket connections, optimizing geospatial queries for low-latency ETA updates.

Customer escalation calls dropped 71%, on-time delivery improved from 76% to 93%, and dispatch efficiency increased 40%.